Revolut is a UK business success story. Founded almost a decade ago and offering online payments and foreign currency services, itโs expanded rapidly and is now valued at around ยฃ35 billion. Revolut was granted a provisional banking licence in the summer of 2024, but itโs also the financial ombudsmanโs most-complained-about financial institution for fraud. Reporter Catrin Nye investigates the stories of Revolut customers who say scammers took tens of thousands of pounds from their accounts and that Revolut failed to protect them. Revolut says it takes fraud โincredibly seriouslyโ and that it has invested heavily in both detecting fraudulent activity and preventing its customers from being embezzled.